Proactive Service


As a T.W. Lewis homebuyer, you receive multiple points of
proactive service to ensure your home is just right.

Guided by an unwavering commitment to our homeowners, we adhere to a proactive program comprised of regularly scheduled meetings and follow-up calls. Because your satisfaction depends on our ability to meet your expectations, we’ve designed a series of key points of communication that occur before, during and after your home is built.

From your pre-construction meeting to your 11-month warranty review, we strive to make the best use of your valuable time. Our team calls you to keep you apprised of your home’s progress and to arrange appointments—with your schedule in mind. And once you move in, our team continues to serve you with additional proactive service appointments that ensure your family’s continued satisfaction.

Scheduled Points of Proactive
Service Include:

  • Pre-construction Meeting
  • Pre-drywall Orientation
  • New Home Orientation
  • 30-day Warranty Review
  • 11-month Warranty Review


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