Homeowner's Surveys

Mortgage and Closing Survey

Community:
Buyer Name(s): Date: 7/29/2010
Lot #: Home Phone:
Loan Officer: Work Phone:

Please rate the following aspects of your experience at the Design Center by choosing the appropriate responses below; space is provided after each rating for any comments you may have. After you have completed your survey, click the "Submit Survey" button at the bottom.
  1. What mortgage company did you use?
    Very Good Good Average Poor Very Poor
  1. How would you rate the mortgage application process?
  1. How well did the Loan Officer explain the loan and mortgage process?
  1. How well were you kept informed of the status and progress of your loan?
  1. How would you rate the overall customer service of the Loan Officer?
  1. How would you rate the overall customer service of the Loan Processor?
  1. At closing, were the financing arrangements of the mortgage what you anticipated?
  1. Would you recommend the mortgage company to a friend? (choose one)
 Yes No    
Comments:
             
    Very Good Good Average Poor Very Poor
  1. How well did Chicago Tile explain the closing documents?
  1. How would you rate the overall customer service of Chicago Tile?
  1. How well were you made aware of all the miscellaneous charges and requred documents prior to closing?
  1. Did your closing go smoothly and without surprises? (choose one)
 Yes No    
Comments:

  

 

T.W. LEWIS, 850 West Elliot Road, Suite 101, Tempe, Arizona  85284
Phone: 480.820.0807 · Fax: 480.820.1455 · E-mail
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